If you are experiencing problems with SofTutor™ please, check the readme.txt file on the SofTutor CD or the SofTutor.faq before you submit trouble report.

New Vision Software will try to respond to your problem within 2 business days if you are a registered user and within 7 business days if you are a non-registered user.

Select the SofTutor product you are having trouble with:

Name

Company

Product Serial Number (Required)

Phone Fax

Email Address

Please contact me via: EMAIL PHONE FAX

Problem

Please tell us about your system. Include your make(Gateway, Dell, Clone), model (Force 103CDT, 5533A...) , CPU type (486/50, P5/75...), amount of RAM, Version of DOS (3.3, 5.0...), Operating System (Windows, Windows NT...), Operating System Version (3.1, 3.11, 3.51...), Video Controller type (Elsa Gloria 8MB WRAM, ATI Ultra Pro 1 MB DRAM...), Sound Board type (Sound Blaster 16, Packard Bell..), CDROM type (SCSI, IDE..) and speed (1x,2x...) and anything else you can think of that may help us pinpoint the problem.

System Configuration

Note submitting this form may take some time please be patient!